Dress Rental App Policies

 

Dress Rentals App Privacy Policy

Last updated: July 5, 2026

This Privacy Policy explains how Dress Hire Websites ("we", "us", or "our") collects, uses, stores, and discloses information when merchants use the Dress Rentals App ("App").

App details:

- App name: Dress Rentals
- Developer: Dress Hire Websites
- Website: https://www.dresshirewebsites.com.au
- Contact email: dresshirewebsites@gmail.com
- App URL: https://dress-rentals.onrender.com

This Privacy Policy applies to:

- merchants who install or use the App
- customer data processed through the App on behalf of merchants
- visitors or customers who submit booking or try-on information through merchant storefront experiences powered by the App

1. Scope

The App helps merchants manage dress rentals inside Shopify. Depending on how a merchant uses the App, the App may process rental booking data, try-on appointment data, customer contact details, delivery details, order-linked rental records, product and inventory settings, and merchant configuration data.

When we process customer personal data through the App, we do so to provide services to the merchant that installed the App.

2. Information We Collect

2.1 Information we collect from Shopify

When a merchant installs and uses the App, we may receive information from Shopify, including:

- store domain and store identifiers
- Shopify order data related to rentals
- customer data made available through approved Shopify scopes, such as customer name, email, phone number, and order-linked address information
- product, variant, publication, and inventory data
- webhook events related to orders, refunds, app status, and privacy compliance requests

2.2 Information merchants enter into the App

Merchants may provide or create information such as:

- store name, logo, business name, brand settings, and configuration settings
- booking rules, delivery settings, pricing settings, insurance and upsell settings
- manual bookings and staff notes
- try-on booking rules, appointment location, and scheduling settings

2.3 Information collected from merchant customers through storefront or booking flows

Depending on which features a merchant enables, the App may collect:

- customer name
- email address
- phone number
- delivery and billing address details
- Instagram handle
- booking notes
- booking dates, try-on dates, and appointment selections
- uploaded identification images or files when the merchant uses that feature

2.4 Technical and operational information

We may also process:

- app usage and configuration events
- server logs and error logs
- webhook payloads
- support communications sent to us by merchants

3. How We Use Information

We use information processed through the App to:

- create and manage rental bookings
- create and manage try-on appointments
- sync rental activity with Shopify orders, refunds, and booking-related events
- manage delivery, return, and booking administration workflows
- calculate availability, inventory allocation, rental profit, and related operational reporting
- send booking and try-on related communications when configured by the merchant
- provide merchant support and troubleshoot App issues
- comply with legal obligations, Shopify platform requirements, and privacy-related requests

We do not use customer personal data collected through the App for unrelated advertising or merchant-independent marketing purposes.

4. Why We Process Customer Personal Data

We process customer personal data only as needed to provide the App's rental and appointment functionality to the merchant, including:

- identifying the correct customer for a booking or try-on
- managing booking schedules and inventory availability
- handling delivery and return workflows
- supporting customer service actions performed by the merchant
- maintaining order-linked rental records

5. Sharing and Disclosure

We do not sell customer personal data collected through the App.

We may disclose information:

- to Shopify as part of the App's integration with Shopify services
- to infrastructure and service providers that help us operate the App
- when required by law, regulation, court order, or valid legal process
- when necessary to enforce our agreements, protect rights, investigate fraud, or address security issues

Current service providers may include:

- Render, for application hosting and managed PostgreSQL database services
- Resend, for email delivery services when booking or notification emails are sent through the App

Merchants are responsible for their own disclosures to customers regarding their use of the App in their stores.

6. Data Retention

We retain personal data only for as long as reasonably necessary to provide the App to the merchant, maintain booking and operational records, comply with legal obligations, resolve disputes, and enforce agreements.

In practice:

- customer data may remain in the App while the merchant actively uses the App for booking and rental operations
- customer data is redacted or deleted when required by Shopify privacy webhooks or applicable requests
- shop-scoped data is deleted after Shopify sends a shop data erasure request following uninstall, subject to Shopify's process timing

If a merchant requests deletion of data and we are able to verify the request, we will process it in accordance with applicable law and Shopify requirements.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information processed through the App.

These safeguards include:

- encrypted connections in transit over HTTPS/TLS
- hosting and database services that support encryption at rest
- limited internal access on a need-to-know basis
- Shopify privacy compliance webhook handling for customer and shop data requests

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Our service providers and infrastructure may process data in countries other than the merchant's country or the customer's country, including the United States. By using the App, merchants understand that data may be processed in these locations subject to applicable safeguards and provider controls.

9. Customer Privacy Rights

Depending on applicable law, individuals may have rights regarding their personal data, including rights to:

- request access
- request correction
- request deletion
- object to or restrict certain processing

For Shopify-connected stores, privacy-related requests may also be submitted through Shopify processes. The App is configured to respond to Shopify privacy compliance webhooks, including customer data request, customer redaction, and shop redaction events.

10. Merchant Responsibilities

Merchants are responsible for:

- ensuring they have a lawful basis to collect and use personal data through their stores
- providing any required notices or consents to their customers
- configuring the App in a manner that aligns with their legal obligations
- reviewing and publishing their own store privacy policy and customer-facing terms

11. Children's Privacy

The App is intended for business use by merchants. We do not knowingly design the App to collect personal data directly from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may update the date at the top of this policy and take other appropriate steps where required.

13. Contact Us

If you have questions about this Privacy Policy or the App's data practices, contact:

Dress Hire Websites

- Website: https://www.dresshirewebsites.com.au
- Email: dresshirewebsites@gmail.com

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